Shipping Rate & Policy

At DEENIE, we are committed to delivering your products in a timely and efficient manner. Please review our shipping policy for details on how we process orders, shipping options, and delivery times.

1. Order Processing Time

• All orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Options and Costs

• We offer flat rate shipping for all orders, with two options available:
• Standard Shipping (5-7 Business Days): $7.99 USD flat rate.
• Expedited Shipping (1-3 Business Days): $27.99 USD flat rate.
• Shipping costs are the same regardless of the size of your order or delivery location within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Island. Free shipping for domestic orders over $79 USD.

3. Shipping Times

• Delivery typically takes [5-7] business days for standard shipping and [1-3] business days for expedited shipping.

4. Order Tracking

• Once your order has shipped, you will receive a tracking number via email to track your package.
• You can track your order directly on the carrier's website.

5. Shipping Address

• Please ensure your shipping address is correct and up to date. We are not responsible for any lost or delayed shipments due to incorrect addresses.
• If you need to change your shipping address, please contact us immediately before your order is processed.

6. Shipping Delays

• While we strive to ensure timely delivery, please note that shipping times may be affected by external factors such as weather, holidays, or customs processing.
• If you experience any delays, please feel free to contact us for assistance.

7. Customs and Import Fees

• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the buyer.
• We recommend checking with your local customs office for more information about potential charges before placing an order.

8. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us as soon as possible. We will work with the carrier to resolve the issue.
• Please keep all packaging and shipping materials in case a claim needs to be filed.

9. Returns and Exchanges

• For information on returns or exchanges, please refer to our [Return & Exchange Policy].

If you have any further questions regarding our shipping policy or need assistance with your order, feel free to contact us at deeniestyle@gmail.com.